pkr6 Privacy Policy – How We Collect, Use & Protect Your Data

1. Who We Are

This Privacy Policy applies to pkr6.org and all services provided through the pkr6 Platform, including the online casino, sports betting sportsbook, payment processing services, and customer support functions (collectively, "the Platform"). References to "pkr6", "we", "us", or "our" in this Policy refer to the operator of pkr6.org.

pkr6 acts as the data controller for the personal information you provide when registering an account or using the Platform. This means pkr6 determines the purposes and means of processing your personal data as described in this Policy.

For all privacy-related queries, including requests to exercise your data rights, contact us at: [email protected] (plain text address — not a clickable link).

2. Data We Collect

2.1 Account Registration Data

When you create a pkr6 account, we collect the information you provide during the registration process, which includes:

• Full legal name
• Date of birth (to verify you are 18 or older)
• Email address
• Username and password (password stored in hashed form — never in plaintext)
• Country and city of residence
• Mobile phone number (where provided)

2.2 Identity Verification (KYC) Data

As part of our AML and KYC obligations, we may collect and process identity documents including:

• Government-issued photo ID (CNIC, passport, or driving licence)
• Proof of address documents (utility bills, bank statements)
• Proof of payment method ownership
• Selfie or facial verification images where required

2.3 Financial Transaction Data

We collect records of all deposits, withdrawals, bets, and game sessions associated with your pkr6 account. This includes transaction amounts in PKR, payment method identifiers (masked account numbers for JazzCash, Easypaisa, bank accounts, and cards), timestamps, and transaction status.

2.4 Technical & Device Data

When you access pkr6, our systems automatically collect certain technical information including your IP address, device type and model, operating system version, browser type, session duration, pages visited, and approximate geographic location derived from IP.

2.5 Communication Data

If you contact pkr6 support via chat, email, or any other channel, we retain records of those communications including the content of messages and any attachments you provide.

3. How We Collect Data

pkr6 collects personal data through the following means:

• Directly from you: when you register an account, complete your profile, submit KYC documents, make deposits or withdrawals, place bets, or contact support
• Automatically: through cookies, server logs, and analytics tools when you access and interact with the Platform
• From third-party verification providers: when identity verification is conducted through a KYC service provider in connection with your account verification
• From payment processors: confirmation and status data from JazzCash, Easypaisa, banking partners, and card processors in connection with your transactions

4. Why We Use Your Data

pkr6 uses your personal data for the following purposes:

• Account management: creating, maintaining, and securing your pkr6 account; processing your pkr6 login and authenticating your sessions
• Service delivery: enabling you to place bets, play casino games, make deposits and withdrawals in PKR, and access all Platform features
• Identity verification: confirming your age (18+) and identity in compliance with KYC requirements; verifying ownership of payment methods
• Fraud prevention & security: detecting and preventing fraudulent transactions, account takeovers, money laundering, and prohibited conduct
• Legal compliance: meeting AML obligations, financial record-keeping requirements, and responding to lawful requests from regulatory or law enforcement authorities
• Customer support: responding to your queries, resolving disputes, and managing complaints
• Responsible gaming: identifying patterns that may indicate problem gambling behaviour and applying protective measures where appropriate
• Platform improvement: analysing usage data to improve game performance, payment flows, and the overall Platform experience
• Communications: sending transactional emails (account confirmation, withdrawal notifications, security alerts) and, where you have opted in, promotional communications

5. Legal Basis for Processing

pkr6 processes your personal data on the following legal grounds:

• Contract performance: processing your registration data and transaction data is necessary to provide the pkr6 service you have contracted to use
• Legal obligation: KYC verification, AML monitoring, and financial record retention are required by applicable law
• Legitimate interests: fraud detection, security monitoring, and Platform analytics are conducted based on pkr6's legitimate interest in operating a secure and functional service
• Consent: where we send you marketing communications, we do so only where you have provided explicit consent, which you may withdraw at any time

6. Who We Share Data With

pkr6 does not sell your personal data. We share your data only with the following categories of recipients, and only to the extent necessary:

• Payment processors: JazzCash, Easypaisa, HBL, UBL, Meezan Bank, Bank Alfalah, Visa/Mastercard network processors, and USDT processing partners — to execute your financial transactions
• KYC/AML verification providers: third-party identity verification services used to verify your identity documents and confirm your age
• Game providers: Pragmatic Play, PG Soft, JILI, and other licensed game studios may receive anonymised session identifiers required to operate their games within the pkr6 lobby
• IT infrastructure providers: hosting, cloud storage, and security vendors who process data under strict contractual data processing agreements with pkr6
• Regulatory and law enforcement authorities: where pkr6 is legally required to disclose data in response to a valid legal request, court order, or regulatory direction

All third parties who receive personal data from pkr6 are required to handle it securely and in accordance with applicable data protection standards.

7. International Data Transfers

pkr6 operates internationally and some of the third parties with whom we share data may be located outside Pakistan. Where personal data is transferred outside your country of residence, pkr6 ensures that appropriate safeguards are in place — including contractual data transfer agreements — to protect your data to a standard equivalent to that which applies within Pakistan.

8. Data Retention

pkr6 retains your personal data for as long as is necessary for the purposes described in this Policy, and in accordance with applicable legal retention obligations:

• Account data and KYC documents are retained for a minimum of five (5) years from account closure, in accordance with AML record-keeping requirements
• Financial transaction records are retained for the period required by applicable financial regulations
• Customer support communications are retained for up to two (2) years after the final interaction
• Technical log data is retained for up to twelve (12) months, unless required for an ongoing security investigation

Upon expiry of the relevant retention period, your data is securely deleted or irreversibly anonymised.

9. Cookies & Tracking Technologies

pkr6 uses cookies and similar technologies on the Platform for the following purposes:

• Essential cookies: required for the Platform to function, including maintaining your pkr6 login session and remembering your preferences during a session
• Analytics cookies: anonymous usage data used to understand how players navigate the Platform and identify areas for improvement — no personally identifiable information is collected in analytics
• Security cookies: used to detect and prevent fraudulent session activity and bot traffic

pkr6 does not use advertising cookies, retargeting pixels, or cross-site tracking technologies. You may configure your browser to refuse cookies; however, doing so may affect the functionality of the Platform, including your ability to maintain a pkr6 login session.

10. Your Data Rights

Subject to applicable law, you have the following rights in respect of the personal data pkr6 holds about you:

• Right of access: you may request a copy of the personal data pkr6 holds about you
• Right to rectification: you may request that pkr6 correct inaccurate or incomplete personal data
• Right to erasure: in certain circumstances, you may request deletion of your personal data — note that legal retention obligations may limit the scope of this right
• Right to restrict processing: you may request that pkr6 limit how your data is used in certain circumstances
• Right to object: you may object to processing carried out on the basis of pkr6's legitimate interests
• Right to withdraw consent: where processing is based on your consent (e.g., marketing communications), you may withdraw that consent at any time without affecting the lawfulness of prior processing

To exercise any of these rights, contact pkr6 support. We will respond within a reasonable timeframe and in accordance with applicable law. We may require identity verification before processing data access or deletion requests.

11. Security Measures

pkr6 implements a range of technical and organisational security measures to protect your personal data from unauthorised access, loss, or disclosure:

• 128-bit SSL/TLS encryption for all data in transit
• Encrypted storage of sensitive account and payment data
• Password hashing — your pkr6 login password is stored as a one-way hash and is never accessible in plaintext
• Two-factor authentication (2FA) available as an optional security layer on your account
• Automated session timeout and login alert notifications
• Access controls restricting internal data access to authorised personnel only
• Regular security audits and vulnerability assessments

While pkr6 takes data security seriously, no digital system is completely immune to risk. You are also responsible for maintaining the security of your own pkr6 login credentials and device access.

12. Children's Privacy

pkr6 is strictly an adults-only platform. We do not knowingly collect personal data from persons under the age of 18. Registration is prohibited for minors. Where pkr6 becomes aware that personal data has been collected from a person under 18, that data will be deleted and the associated account closed immediately.

13. Third-Party Links

The pkr6 Platform may contain references to third-party game providers, payment services, or other partners. This Privacy Policy applies only to pkr6.org and the services we operate directly. Third-party services have their own privacy policies, and pkr6 is not responsible for the data practices of any third party.

14. Changes to This Privacy Policy

pkr6 reserves the right to update this Privacy Policy at any time to reflect changes in our data practices, legal obligations, or Platform functionality. The "Last Updated" date at the top of this page will be revised accordingly. Where changes are material, pkr6 will notify registered users via email or an in-platform notification. Continued use of the Platform following any update constitutes acceptance of the revised Policy.

15. Contact Us

For any questions, concerns, or requests relating to this Privacy Policy or the data pkr6 holds about you, please contact our support team. Support is available 24/7 via the on-site chat within your pkr6 account dashboard.